Common ERP implementation mistakes to avoid

Common ERP implementation mistakes to avoid

In a Mint Jutras survey, 67% described the ERP implementation as successful or very successful. While the number is good, it also goes to show 33% had difficulty. ERP solutions offered by brands like SAP require strong solution providers who can successfully support and lead the implementation process. Ikyam Solutions is recognized as South India’s leading ERP solutions provider. Recognized as a trusted SAP partner, Ikyam offers various SAP services, including SAP Business One, SAP Business ByDesign ERP solution, SAP S/4HANA Enterprise Management, and more. Having worked with over 150 clients, Ikyam has a sound understanding of the needs of a robust and successful ERP implementation. With the experience gained from facilitating over 4000 licensed users, we have put together a list of common ERP implementation mistakes and tips to avoid them. 

Lack of requirement gathering 

Implementing a new ERP system within the organization is an opportunity to identify, improve, and redesign business processes. This could become successful only when the entire process and pinpoints existing in the current system are captured and recorded. Improper or rudimentary requirement gathering will not yield the results a successful ERP implementation can achieve. Resources must be allocated to do thorough research and document the same in a proper manner that is legible and useful to the ERP consultants. 

Inadequate technical staff budget 

One of the common mistakes observed is budget-related. Businesses often underestimate the expenses associated with ERP implementation and maintenance. More importantly, there is ambiguity related to employee training that will ensure optimal use of the newly implemented solution. Organizations are trying to overachieve more within the limited resources that could affect the project by giving rise to unexpected challenges later and can result in partial failure. Consult with ERP solution providers and make a budget not just for the cost of the solution but for the technical staff involved in the process also. 

Ignoring change management 

Change management is an integral part of the implementation. How effectively an organization adapts to the timeframe needed by executives, managers, and employees to master the new skills is important for the smooth transition to new ERP. People, processes, and technology are the three critical organization areas business transformations need to focus on during ERP implementation. Factoring people into the ERP implementation process will ensure that the new system is well received. Failure to understand this requirement could cost the company. Ensure the ERP implementation process includes an adaptable timeframe that will help the software users go through the learning curve without any stress. 

Inefficient implementation plan 

A sound implementation plan involves an acceptable time frame that is executable. Some ERP implementation process could require taking the solution live to test for bugs and glitches. The implementation plan needs to factor in these scenarios. Lack of provision for testing could affect the usability of the ERP system. While being agile is key to a successful implementation, there should also be enough reason to rectify mistakes. Backups, staging servers are some of the few techniques incorporated to make the ERP implementation process to the finish line. 

Over customization 

One of the serious mistakes during ERP implementation is over customization. As organizations rely strongly on ERP systems to perform tasks, there is also the use of third party apps to facilitate these requirements. While it is acceptable to customize, upending the ERP system’s basic integrity could prove fatal to the company in the long run. Organizations must build strong project governance to keep a check on the customization process. Keep the originality of the software intact so that it can be easily updated when the need arises. 

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